Service Policies of The Wellness Spot
_ Please contact me IMMEDIATELY if you have ANY medical conditions or you are prescribed ANY type of medication. Some diseases, illnesses and medications can prohibit you from receiving Bodywork
- If you can not lay on you back, sides or stomach for at least 30 minutes at a time please DO NOT book your appointment until The Wellness Spot has received a letter from your Medical Doctor.
- You are required to check-in at least 15 minutes before your appointment time especially if you are a new client.
_ Please be sure to properly hydrate before and after your appointment to avoid dehydration. This policy is extremely important if you are in need of a deeper or longer treatment.
"TARDY GUEST" If you are more then 15 minutes late you will be forced to accept a shorter treatment session or reschedule your appointment within the next 14 days to avoid repayment of treatment.
If you fail to attend your appointment or cancel in a timely manner you will be subject to a $20 reschedule fee in addition to the cost of treatment.
.* Appointments can be cancelled with 50% Refund on Discounted treatments and 100% refunded with payment of the full retail price. If services are cancelled within 24 Hours of initial booking.
*Appointments can be cancelled with Partial Refund 50% or Less if done 48 hours before appointment time and date.
* Appointments CAN NOT be cancelled later then 48 hours before the time and date of. NO REFUND will be given for late cancellations . An automatic reschedule e-mail or text will be sent to the client with my next available time and day. If the client CAN NOT except the reschedule they must personally reschedule within 2 weeks to maintain any discount price they have received and to avoid the $20 rescheduling fee
If you have recently purchased a deal from one of my Sponsors please read the following.
* There is no booking fee associated with using your deal BUT the following MUST be included when booking in order to secure an appointment.
- Your full Name/Address/Phone number or Email
- Your Deal source, Redeeming Code (This MUST be added to the Notes section of Booking form).
Please note that if you book your treatment and do NOT cancel according to my service policies your deal will be redeemed.
There is absolutely no REFUNDS on Sponsor Discounts . If you feel that you are entitled a refund in part or in total please visit the Sponsor's page you purchased your deal on to contact there customer service to resolve this issue.
- Please click Book NOW!! at the top of this page to get started
The Wellness Spot will see you SOON!
Free Gift Certificates
Before filling out the below form please read the following:
In order to redeem your Free 30 minute massage you must FIRST pre purchase additional time for your session or add a Wellness Enhancer. There is NO BOOKING FEE associated with redeeming your gift. When redeeming please bring the physical original of your gift. If the gift is NOT present at the time of services your treatment can be refused. First time guest are only allowed to use one gift at a time. Upon your return you will need to Go to the CREATE WELLNESS page or Partner Up with us to receive additional discounts on Wellness Services.
Credit or Debit Cards: If you plan to take care of your services with your Credit or debit card at the time of service please keep in mind that I use a "Paypal Reader" to process your transaction. This company provides secure processing and will assist you if you need a refund for any reason
COD: After the first three visits the client will be allowed to schedule an appointment and pay for that session in cash at the time of appointment.
Personal Checks: Personal Checks can and will be accepted ONLY if ALL your personal information is pre-printed on the check itself. ID will be required when the Therapist accepts your check.
My Service Disclosure
All Massage treatments are done according to my educational knowledge and within my scope of practice. NO treatment shall include private areas of the body. As the client you have the right to refuse treatment on ANY area of your body. Essential oils, lubricates and scrubs may be used to enhance your experience. You can refuse the use of ANY of these aides at any time during treatment. If you are under a Doctors care PLEASE indicate this during the time of scheduling. If you DO NOT disclose this information to the Therapist they can NOT be liable for accidents or injuries that occur as a result of your non-disclosure. All sessions are done in a private setting at the location posted on this website. Draping or covering during a session IS REQUIRED. Please be advised that if you refuse draping I will refuse service and will expect to retain your service fee.
Thank you for your Interest,
JeVae C. LMT